FAQs

Frequently asked questions regarding Mutual Home Swapping of social housing section properties, we suggest that you also contact the landlords involved with your swap for more information as this is a general guide only!

 

 

1. What is a Mutual Home Swap?
Quick Answer: An exchange of homes between two households living in social housing.
A mutual home swap is a property exchange within the United Kingdom, Council and Housing Association secure and assured tenants have the right to exchange their homes to suitable homes for them and their families. You will need permission from your Landlords in writing before you can exchange.

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2. How long does it take to Exchange?
Quick Answer: 42 days or less
Depending on your exchange, how many parties are involved and whether you are moving long distance or moving within the local area, it can take up to 42 days for your landlords to agree on your exchange and give you permission to move from the day all parties involved hand in their mutual exchange application forms.

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3. Can exchanges can be refused
Quick Answer: Yes

  • If you have rent arrears, these must be cleared as a condition before your can home exchange.
  • If you have been served a Notice Seeking Possession.
  • If you have not kept to the terms of your Tenancy Agreement.
  • If the home you are wanting to move to means it will be overcrowded or under occupied
  • If you or a member of your family have had an anti social behaviour court order against you/them.
  • If the property was built for, or been adapted for a disabled person and you do not meet the criteria.
  • If the property has been designed for the elderly only and you do not meet the age related criteria.

Full details can be obtained from your landlord

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4. I have rent arrears can I still exchange?
Quick Answer: No
Tenants must pay all of their rent including any arrears before a mutual exchange swap can be permitted.

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5. Is it free to exchange?
Quick Answer: Yes, There is no Charge for paperwork completion.
Your council or housing association landlord will not charge you’re for processing your mutual exchange swap application forms. However they will not pay for your removal expenses.

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6. Can I pay someone to exchange with me?
Quick Answer: No
Do not offer any rewards or cash incentives in return for an exchange. It is illegal and you and your family could be evicted from your property by your council or housing association.

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7. Can i give someone gifts/or goods to exchange with me?
Quick Answer: No
Do not offer any rewards or cash incentives in return for an exchange. It is illegal and you and your family could be evicted from your property by your council or housing association.

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8. Will my landlord pay for my removal expenses?
Quick Answer: No
You will need to arrange to pay for your own removal expenses, the cheapest option for families on a low income is self drive 7.5 ton lorries which can be driven on a full UK driving Licence which you must have held for a minimum of 12 months.

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9. Can i move on any day of the week?
Quick Answer: Yes
You can move on any day once you have been given a from date by the landlords, it must be in agreement with the other tenants involved and the date should not be altered once agreed!

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10. Will my landlord provide me with boxes and tape to pack my belongings in
Quick Answer: No

You are expected to pay for all costs incurred by you and your family to move to your new home!

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11. Where can i get strong packing boxes from?
Quick Answer: Shops, Online read on....

You can arrange for your local shops to save them for you to collect as a free alternative, buy them online or from high street shops or join the  freecycle online sites and request them!

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12. Will my new landlord decorate my house for me when i move in?
Quick Answer: No

You will have to arrange to decorate the home yourself as you have made an agreement to accept the property in the condition you viewed it in!

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13. Can i swap back if i dont like living in my new home?
Quick Answer: Read full answer

You can not swap back into your old home unless the tenant who swapped with you is in agreement, you will then both have to start the exchange process again from scratch and wait for a decision from both landlords.

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14. I dont drive, will my landlord pay to transport me to my new home?
Quick Answer: No
You will need to arrange transport for you and your family yourself to get to your new location. You could ask friends, family, volunteer groups or use public transport!

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15. I have never moved before how much could it cost me?
Quick Answer: Minimum of £150 for self drive local area on a tight budget

  • Mutual Exchange Paperwork FREE
  • Viewing expenses to see potential new homes!
  • Removal Company - Get a local quote!This will include everything!
  • Self Drive £100 - £150 a day for most areas
  • Man and a Van - Get a local quote!
  • Fuel Expenses for the self drive removal lorry Double the amount of fuel used in a large car as a guide!
  • Fuel or Travel expenses for you and any family on the moving day.
  • Boxes, Packing tape, bubble wrap.
  • Takeaway meals for the last and 1st night at each home!

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